Management of all TouchNet upgrades and configuration to include but not limited to, payment plans, term set up, deposit set up, payment settings and communication settings. ![]() Contact for troubleshooting all issues relating to this system.ฤก098T - responsible for updates and maintenance to our third party servicer as well as preparation and submission. Management and supervision of the Etrieve document imaging process (scanning and indexing). Responsible for troubleshooting all problems with our credit card terminals. Contact for troubleshooting all issues relating to this system. TOUCHNET - daily file download and settlement. Manage third party applications outside of Banner: BANK of AMERICA REMOTE DEPOSIT (RDS) Online - manage the RDS Online process and act as back up for cashier daily deposit entry. Identify problems and solutions related to Banner AR Module and TouchNet and assist in the coordination of staff training in relation to Banner and TouchNet Systems. Responsible for system set up for each upcoming term to insure integrity of communications and messaging as well as the accurate charging of tuition, housing, fees and exemptions as well as coordinating production maintenance of all systems. Manage the implementation of new systems. Testing all modifications, upgrades, new/upgraded third party interfaces (i.e. Manage and coordinate all end user functionality in the Ellucian-Banner Accounts Receivable Module and TouchNet. Provide student financial customer service for students, faculty, staff and visitors. Keep student accounts current by ensuring timely and accurate recording of financial activity. IT Liaison for all system issues including (SFS) Budget Calculator. ![]() Provide support in management of the Ellucian-Banner Accounts Receivable Module and TouchNet, including analysis, design, and production coordination, as well as all other SFS systems. Ensure efficient operation of the Student Accounts Receivable computer systems and receivables auditing function.
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